Your back office runs. Without you having to think about it.
We build the structures that keep recurring tasks running cleanly — regardless of who is available. For small businesses with 1 to 50 employees.
30 minutes, free, no commitment
Tools we work with
Does any of this sound familiar?
Every decision lands with you.
Holiday request, customer query, or whether the order can go out now — in the end, everything lands on your desk. Your calendar is full. The business still stalls.
And then
Processes run without you having to step in. Only what genuinely needs your call still reaches you.
One person knows how it works.
Sick note, holiday, resignation — and the process stalls. The workflow lives in one head, and that head isn't available right now.
And then
The workflow lives in an SOP every new person understands in five minutes. Holiday stays holiday — whoever covers knows what to do.
More orders, the same mistakes.
Invoices go out late. Appointments get forgotten. Customers follow up three times. The team works faster, yet loose ends still pile up.
And then
Invoices go out on time, appointments chase themselves. More orders means more business — not more mistakes.
Sure, this could run automatically.
But who builds it? The IT company doesn't understand your business. Internally, nobody has time. So you click through the same routine every Monday — for three years now.
And then
We build it. The Monday routine runs on its own — and nobody clicks through it anymore.
Four situations. Four solutions. Concrete.
All four came out of operational support engagements — tasks we didn't want to just keep doing, but to remove entirely.
Bank reconciliation automated
Bank couldn't connect to accounting software. Every week: export, formatting, import — all manual.
Automated workflow: export → formatting → delivery by email. Final import step stays manual (3 min, GDPR-compliant).
From 30 minutes/week to 3 minutes.
Booking reconciliation without searching
Bookings on a platform were getting lost. Invoices couldn't be matched. Excel lists, hours of searching.
Automatic detection of incoming confirmations, data extraction, central list — no manual effort.
List management: 60 min → 0. Payment matching: up to 45 min → max. 5 min per case.
Custom tool instead of workaround
Creating receipts was painful. Open template, create PDF, sort attachments, upload — and on errors: do it all again.
Custom tool: create receipt → attach payment proof → auto-archive → load directly into accounting. Cancellations sync automatically.
From 15–30 minutes to 5. Zero media breaks.
From Excel chaos to real-time project management
Construction company managed projects via Excel Gantt charts. Sent by email, always outdated, nobody knew which version was current.
Modular project dashboard with project management, Gantt view, technician and subcontractor management, calendar sync, permission management.
Real-time data instead of email archaeology.
Five modules. Individually or combined.
Operational Support
We take over recurring tasks in your back office — structured, documented, traceable.
- 01Email management and correspondence
- 02Appointment coordination and calendar management
- 03Document preparation and management
- 04Data maintenance in your systems
Not on-demand assistance, but embedded support with clear processes.
Process Structure
We make your workflows visible, simplify them, and document them so they work without specific individuals.
- 01As-is analysis of existing workflows
- 02Defining and documenting process logic
- 03Creating SOPs that actually get used
- 04Securing handovers and cover arrangements
Not consulting that ends up in a drawer — but structure that holds in daily operations.
Digital Workflows & Automation
What can be automated, we automate. What needs a custom tool, we build.
- 01Workflow automation for recurring processes
- 02Integration of existing tools and systems
- 03Internal tools where off-the-shelf software falls short
- 04Operations, maintenance, and further development
No technology pitch. We build what measurably improves the process.
Two more modules.
AI Engineering
RAG systems, LLM integration, and custom agents — GDPR-compliant and production-ready.
Learn more — AI EngineeringSoftware Development
Custom apps, integrations, and internal tools — cleanly built, documented, and handover-ready.
Learn more — Software DevelopmentFrom first conversation to ongoing structure.
Consultation (30 min, free)
You are hereYou describe your situation. We tell you honestly whether and how we can help. No pitch, no sales talk — just alignment.
Analysis & proposal
We look at your processes, identify the biggest levers, and make a concrete proposal.
Implementation
We implement — not in a vacuum, but embedded in your daily operations. You see progress, not just slides.
Ongoing operations & reporting
Structures run. We help execute operational tasks, measure results, and adjust. Monthly reporting included.